Legislature(2009 - 2010)BELTZ 211

01/29/2009 09:00 AM Senate STATE AFFAIRS


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09:00:45 AM Start
09:01:20 AM SB36
09:32:38 AM Adjourn
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
*+ SB 36 EXECUTIVE BRANCH RECORDS SECURITY TELECONFERENCED
Moved CSSB 36(STA) Out of Committee
            SB  36-EXECUTIVE BRANCH RECORDS SECURITY                                                                        
                                                                                                                                
CHAIR MENARD announced the consideration of SB 36.                                                                              
                                                                                                                                
9:01:20 AM                                                                                                                    
SENATOR FRENCH  moved to adopt  the committee substitute  (CS) to                                                               
SB 36  [labeled 26-LS0232\E], as  a working document.  Hearing no                                                               
objection, Version E was before the committee.                                                                                  
                                                                                                                                
SENATOR GENE THERRIAULT, Alaska  State Legislature, Sponsor of SB
36,  said he  has  been involved  in  identity theft  legislation                                                               
before.  There was  comprehensive legislation  passed last  year,                                                               
and SB 36 is the next  step in assuring Alaska citizens that data                                                               
collected  by  private businesses  and  the  state government  is                                                               
protected. He  said he requested an  audit a couple of  years ago                                                               
regarding identity  theft and private  businesses, but  he became                                                               
concerned because the state was  Alaska's largest data collector.                                                               
He wanted Alaska  to give citizens the  same protections required                                                               
by the private  sector. He requested an audit and  found that the                                                               
state  did need  work on  that issue.  This legislation  includes                                                               
recommendations  from  the auditor  and  from  the Department  of                                                               
Administration (DOA).  The intent  is to strengthen  the statutes                                                               
and  clarify  that  the  duty  and  responsibility  for  security                                                               
standards lies  within the DOA.  The DOA will have  the authority                                                               
to set  the security  policy and  monitor the  implementation and                                                               
adherence  to it  by the  different executive  branches. The  DOA                                                               
will have  the power  to review and  report the  effectiveness of                                                               
the  policy.  There  are  state and  federal  laws  that  require                                                               
citizens to give personal information  to the government, and how                                                               
that information is protected is a great concern.                                                                               
                                                                                                                                
9:04:49 AM                                                                                                                    
SENATOR   THERRIAULT   said   the   definition   of   "personally                                                               
identifiable  information" (PII)  is "when  you have  a name,  an                                                               
address,  a  phone  number,  and  it's  combined  with  a  social                                                               
security number, Alaska driver's  license number, or another I.D.                                                               
number, credit card number, debit  card number, account password,                                                               
or  P.I.N.  ...  or  different  combinations  of  those  bits  of                                                               
information  is what  can be  used by  a scammer  or an  identity                                                               
thief to  take over  somebody's identity  and cause  the economic                                                               
damage."  State systems  gathering  that data  relate to  workers                                                               
compensation,  unemployment insurance,  child support,  permanent                                                               
fund dividends,  driver's licenses, student loans,  fish and game                                                               
information,  teacher certification  files, retirement,  payroll,                                                               
health  insurance,  occupational licensing,  voter  registration,                                                               
and others. There are about  642 information systems within state                                                               
government that capture  that kind of data, and  over 200 capture                                                               
the information that meet the definition of PII.                                                                                
                                                                                                                                
9:06:26 AM                                                                                                                    
SENATOR  THERRIAULT   said  Section  1   of  SB  36   is  largely                                                               
conforming. It tells  the state archivist what  information he or                                                               
she has and  how to treat it. The archivist  would have to follow                                                               
that new  statute. Section 2  refers to  the duties of  the chief                                                               
executive officer for the state.  It adds language to an existing                                                               
set of  statutes to be subject  to the new section  that the bill                                                               
creates. Section  3 is  the new language,  and it  clarifies that                                                               
the  commissioner  of  administration is  the  chief  information                                                               
officer  for the  state. Section  4  refers to  how the  security                                                               
records are handled and protected.                                                                                              
                                                                                                                                
9:07:58 AM                                                                                                                    
SENATOR KOOKESH arrived.                                                                                                        
                                                                                                                                
SENATOR MEYER asked  how the policy will be  enforced through all                                                               
the different agencies.                                                                                                         
                                                                                                                                
SENATOR THERRIAULT said he would like  to see a set of standards,                                                               
and the  commissioner of  DOA will set  the policies.  "We're not                                                               
leaving it  up to each agency  and each division to  come up with                                                               
what  records they  think need  to be  protected, how  they think                                                               
they  need to  be  protected. We're  looking for  standardization                                                               
across all  the agencies." The  DOA will work with  the agencies,                                                               
and there  will be  periodic reports back  to the  legislature to                                                               
assess if agencies are meeting the standards.                                                                                   
                                                                                                                                
9:09:55 AM                                                                                                                    
SENATOR MEYER asked if the reports will be annual.                                                                              
                                                                                                                                
SENATOR THERRIAULT  said Section 5  requires the first  report to                                                               
be due  on January  1 of  the fifth calendar  year after  the act                                                               
takes effect. Page  4, line 19, states that  the legislature will                                                               
then get a  report every two years. It would  give agencies quite                                                               
a bit of time to come up to the standard that is set.                                                                           
                                                                                                                                
9:10:46 AM                                                                                                                    
SENATOR  PASKVAN  asked  how  long  it will  take  to  write  the                                                               
regulations.                                                                                                                    
                                                                                                                                
9:11:30 AM                                                                                                                    
ED  SNIFFEN,  Assistant  Attorney  General,  Department  of  Law,                                                               
Anchorage, said regulations generally take six months to a year.                                                                
                                                                                                                                
KEVIN BROOKS, Deputy  Commissioner, Department of Administration,                                                               
Juneau, said a "reg package is  not a short process." But the DOA                                                               
would not need it to proceed with  many of the things in the bill                                                               
and to continue with ongoing efforts with security.                                                                             
                                                                                                                                
9:12:53 AM                                                                                                                    
SENATOR   FRENCH  asked   Mr.  Brooks   about  the   department's                                                               
perspective on SB 36.                                                                                                           
                                                                                                                                
MR. BROOKS  said DOA  supports the legislation.  It is  a logical                                                               
progression from  House Bill  65 of 2008.  Security of  data that                                                               
the state  collects has  been at  the forefront  for a  number of                                                               
years.  The   legislature  has  appropriated  money   to  DOA  to                                                               
strengthen  the security  systems.  He said  he  worked with  the                                                               
sponsor to  clarify the language. "The  state's I.T. [information                                                               
technology]   infrastructure  didn't   just   occur,  it's   been                                                               
incremental over the  last 20 or so years or  more." There are so                                                               
many databases with each department  responsible for the data, it                                                               
is  prudent to  distinguish the  commissioner  of DOA  to be  the                                                               
C.I.O. [chief information officer]  for the state. The department                                                               
has    statutory    authority    over   data    processing    and                                                               
telecommunication.  This will  enable  DOA to  set standards  and                                                               
protocols  for  the state  agencies.  DOA  has a  state  security                                                               
office  now,  and it  interacts  with  other states  on  security                                                               
matters. The  approach is good.  There is a  governance structure                                                               
that includes the I.T. managers  for each state agency. There are                                                               
working groups that come together  to discuss the best standards.                                                               
"The entire state  has gone to a Microsoft  exchange platform for                                                               
state  email, where  we previously  had  five separate  systems."                                                               
There  are  groups  functioning  now,  and SB  36  is  a  logical                                                               
progression in that effort.                                                                                                     
                                                                                                                                
9:15:19 AM                                                                                                                    
SENATOR  FRENCH asked  if anything  in  the bill  will cause  the                                                               
separate  data  silos   to  be  integrated  any   better.  He  is                                                               
interested in increasing the ability  for those databases to talk                                                               
to one another.                                                                                                                 
                                                                                                                                
MR. BROOKS  said the bill  doesn't require that, but  that effort                                                               
is ongoing. "If you're  going to do a database you  need to use a                                                               
sequel-server database or an oracle  database, so the efforts are                                                               
in place now to really  get that integration." An earlier version                                                               
of the bill could have been read  to have the state build a super                                                               
data farm and put  all of its servers in one  place. If the state                                                               
were starting today,  that may be the  approach, "but recognizing                                                               
that we have servers and data  repositories all over the state in                                                               
all departments, I think this is a prudent approach."                                                                           
                                                                                                                                
9:16:34 AM                                                                                                                    
SENATOR FRENCH asked if there  have been breaches to the database                                                               
by hackers.                                                                                                                     
                                                                                                                                
MR.  BROOKS  said  there  have   been,  and  everyday  there  are                                                               
attempts. There  was a  breach in February  2005, and  that event                                                               
brought focus to  the issue. There has been a  data explosion for                                                               
the  state,  but  there  have  not  been  severe  breaches  where                                                               
personal data has  gone out, but the attacks occur  daily and are                                                               
becoming more sophisticated. "We need to be diligent."                                                                          
                                                                                                                                
SENATOR PASKVAN asked if there is  protocol to notify a person if                                                               
there was a breach in his or her information.                                                                                   
                                                                                                                                
MR.  BROOKS  said yes,  and  House  Bill  65  of 2008  set  those                                                               
protocols in place.                                                                                                             
                                                                                                                                
9:18:10 AM                                                                                                                    
PAT  DAVIDSON, Auditor,  Division of  Legislative Audit,  Juneau,                                                               
said she was  asked by the Budget and Audit  Committee to conduct                                                               
an audit on state security issues  as it relates to PII (personal                                                               
identifiable information).  It is the  first of a  two-part audit                                                               
looking  at  the  governance   structure  associated  with  state                                                               
security.  For  the second  phase,  two  individual systems  were                                                               
selected  for additional  testing. The  recommendations in  SB 36                                                               
are parallel to  concerns of the audit division.  The audit found                                                               
that the  governance structure  was not  very strong.  "The state                                                               
security office was  getting a little push-back from  some of the                                                               
departments  with  regard  to establishing  standards."  Security                                                               
goes across departmental  silos. "You get in one  place; you find                                                               
the weakest  access point;  you get  in and  then you  can wander                                                               
around in there."  If there is a weakness in  one department, the                                                               
database may be vulnerable in another department.                                                                               
                                                                                                                                
MS.  DAVIDSON said  this  is an  important  statewide issue  that                                                               
needs to be dealt with on  a comprehensive basis. Putting the DOA                                                               
in charge is  a good idea. The audit  included "dumpster diving."                                                               
Auditors went  to the  sixth floor of  the state  office building                                                               
and  a few  other locations  and saw  that medical,  payroll, and                                                               
other   records  where   left  out   for  recycling.   "We  found                                                               
astonishing things."  More disturbing  was that the  agency "gave                                                               
us  blank  looks, like  ...  'what's  the problem?'"  So  raising                                                               
security awareness consciousness  has to happen, and  it needs to                                                               
be statewide. The  I.T. experts understand it very  well, "but if                                                               
you're talking  to an administrative assistant  who's just trying                                                               
to  gather  up  the  recycling,  they  don't  have  that  in  the                                                               
forefront of  their consciousness. This  has to be  an integrated                                                               
training process." Setting the standards  and moving them forward                                                               
is really important for state government.                                                                                       
                                                                                                                                
9:21:52 AM                                                                                                                    
SENATOR FRENCH referred  to the obligations required by  SB 36 on                                                               
page 4.  It looks  like the  bill is  focused on  data processing                                                               
records,  and  those  are  records   that  are  produced  by  the                                                               
automatic  data  processing  resources.  He  asked  if  it  would                                                               
include the records in the recycling bins.                                                                                      
                                                                                                                                
9:22:51 AM                                                                                                                    
MS. DAVIDSON  said it  will be  a combination  of both.  Some are                                                               
printouts  from data  that has  been collected.  "Payroll records                                                               
are going to be paper output  from the payroll system." Some will                                                               
be emails. She found things that  people put in emails that had a                                                               
lot more information  than should be. "As we  were evaluating the                                                               
state security  office - discussion  of that - again,  I.T. folks                                                               
know that  that's important. And  the more authority you  vest in                                                               
somebody, and  responsibility, I think  you're going to  see that                                                               
taken  up as  more of  an  issue --  maybe not  directly as  it's                                                               
related here, because  we are talking about  just data processing                                                               
records,  but  I  think the  security  consciousness  will  start                                                               
raising."                                                                                                                       
                                                                                                                                
SENATOR FRENCH asked  if the bill should be broader.  This is the                                                               
legislature's opportunity  to tell  administrative clerks  not to                                                               
throw  out  a payroll  record  or  an  email.  Line 26,  Page  4,                                                               
presents the  idea most of  "us" are worried about:  records that                                                               
include personally identifiable  information. "That's really what                                                               
we're  trying  to  get  at   ...  you're  trying  to  keep  those                                                               
obviously, sort of,  dangerous pieces of information  about me or                                                               
any other citizen  from being put out in a  recycle bin outside a                                                               
state office."                                                                                                                  
                                                                                                                                
9:24:49 AM                                                                                                                    
MS. DAVIDSON said that is a  question for the sponsor. Laws might                                                               
not  be needed  to raise  the security  consciousness, "you  just                                                               
need to put it into practice."                                                                                                  
                                                                                                                                
SENATOR MEYER  said the  original bill asked  for an  audit every                                                               
two years, and the CS asks  for a legislative report. He asked if                                                               
Ms. Davidson will  have to jump in a dumpster  every two years to                                                               
ensure compliance.                                                                                                              
                                                                                                                                
MS. DAVIDSON said the current  version doesn't refer to an audit;                                                               
it refers  to an evaluation that  will be done by  DOA. The audit                                                               
division will not do it.                                                                                                        
                                                                                                                                
9:26:24 AM                                                                                                                    
SENATOR MEYER said the original bill asked for an audit.                                                                        
                                                                                                                                
SENATOR  THERRIAULT said  the bill  was changed  from a  rigorous                                                               
audit  that could  take six  to eight  months to  even begin  and                                                               
another year  to complete.  He wants  the DOA  to put  together a                                                               
report on  how closely the  policies are being followed.  It does                                                               
not  preclude Legislative  Budget  and Audit  from  asking for  a                                                               
full-blown audit from outside of  the executive branch. He didn't                                                               
want that expense every two years.                                                                                              
                                                                                                                                
SENATOR  THERRIAULT referred  to page  4,  lines 2  and 3,  which                                                               
state,  "state agency  responsible for  insuring the  security of                                                               
the non-archive  records produced from those  databases." So most                                                               
of  what  was found  in  a  recycle  bin  was produced  from  the                                                               
electronic  silos.  He believes  there  is  language that  covers                                                               
Senator French's concerns.                                                                                                      
                                                                                                                                
9:28:56 AM                                                                                                                    
SENATOR  MEYER asked  if  the departments  are  expected to  just                                                               
absorb this work without any cost.                                                                                              
                                                                                                                                
SENATOR THERRIAULT said  the DOA prepared a zero  fiscal note. As                                                               
Mr. Brooks mentioned, the department  has an ongoing effort. When                                                               
House Bill 65  passed last year, it had a  $2 million fiscal note                                                               
for  software and  to work  "in  this direction."  But it  wasn't                                                               
standardized  across   all  agencies,  and  there   was  actually                                                               
resistance from  some agencies. The person  in the transportation                                                               
department won't know why medical  records could be an issue, but                                                               
penetration can come from the  department and "the person can run                                                               
amok within the state system."                                                                                                  
                                                                                                                                
9:30:32 AM                                                                                                                    
MR. SNIFFEN  said the bill is  a good effort. Identity  theft has                                                               
become a  serious problem across the  country, "and we see  a lot                                                               
of that in  the consumer protection section that I  work in." Any                                                               
efforts to  help secure this kind  of information will go  a long                                                               
way. The legislation is a good idea.                                                                                            
                                                                                                                                
9:31:34 AM                                                                                                                    
CHAIR  MENARD   said  legislators  can  help   by  having  office                                                               
shredders  and by  trying to  "do our  part in  our own  personal                                                               
senate offices."                                                                                                                
                                                                                                                                
9:32:04 AM                                                                                                                    
SENATOR PASKVAN  moved to  report the CS  to SB  36 [26-LS0232\E]                                                               
from committee  with individual recommendations  and accompanying                                                               
fiscal notes. Hearing  no objections, CSSB 36(STA)  passed out of                                                               
committee.                                                                                                                      

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